This e-commerce site is operated by Sole Proprietor Constantinescu Ramona-Elena, a Sole Proprietor registered with the commercial register of Bucharest under the number [Registration Number 46370150], whose registered office is located at [ Bucharest, Romania].
Email address: [[email protected]]
Web host: [www.tpop.com website], [https://app.tpop.com], [[email protected]]
All elements that make up this website (including text, photographs, logos, trademarks, etc.) are protected by French and international laws on intellectual property.
Any reproduction, representation, adaptation, modification, translation, dissemination, or transmission, in whole or in part, of the content of this website, by any means whatsoever, is strictly prohibited without the prior written consent of [Sole Proprietor Constantinescu Ramona-Elena].
The personal data collected on this website is used for the purposes for which it was collected. It is not communicated to third parties without the prior agreement of the owner.
Persons concerned have the right to access, modify, and delete their personal data, as well as the right to object to its processing. These rights can be exercised by sending an email to [[email protected]].
This website uses cookies to improve the user experience and analyze traffic. Cookies are text files placed on the user's computer by the website server.
The user can disable cookies by changing the settings of their internet browser.
The publisher of this website cannot be held responsible for errors or omissions on the website, nor for the use that may be made of it by users.
The products offered on this website comply with French legislation. The publisher of this website cannot be held responsible for the use that may be made of the products purchased on this website.
The publisher reserves the right to modify the content of the website and the products offered at any time and without notice.
You can contact support, or customer service, via the ''Contact'' page form from the store's main menu, access to which is free of charge. We try to respond as quickly as possible, but please allow an average of 24 to 48 hours for a reply. Please note that this is an average response time.
We're committed to protecting the planet and animals, so our entire catalog is free from animal products.
The garments in our catalog are certified VEGAN, by PETA-Approved Vegan or EVE.
The inks used to decorate the garments are also VEGAN-friendly.
None of the substances specified below have been used in the production of the inks:
Our prices are quoted and invoiced in Euros.
1. Responsibility
Boost Wellbeing online store assumes no responsibility for copyrighted designs / graphics sent to us for printing regarding the customized products.
The customer who proposes a personal motif or text assures Boost Wellbeing online store, by sending his file, that he is the owner of the related rights and releases Boost Wellbeing online store from any legal liability. The customer undertakes to reimburse Boost Wellbeing online store for any costs or damages incurred as a result of this action.
By uploading or sending a visual, you validate that you are legally entitled to produce products with the visual in question.
Under no circumstances will Boost Wellbeing online store be held responsible for any copyright disputes, the responsibility rests entirely with you.
If you have the right to print copyrighted images, please send us a copy of the permission by e-mail to [[email protected]]
Boost Wellbeing online store will systematically refuse the printing of visuals inciting hatred of others, abusive language and generally any language prohibited by law.
2. Quality of the visuals
If you choose to send us a visual of insufficient quality (pixelated image, blurred...) we will not accept any complaint concerning the print quality of this one.
If your visual is of poor quality, blurred, badly cut, if there's a typographical error or other type of technical fault, the product will still be printed as is.
3. Final product rendering
Due to variations in printing equipment or screen settings, we cannot guarantee that colors will correspond exactly to reality. Variations in color are to be expected. Colors may vary from one material to another: for example, if you order a ceramic mug to match a t-shirt, the materials are completely different and color may vary, even if you submit the same color.
Please read them carefully.
Fluorescent
Whatever the substrate, colors FLUO should be avoided: fluorescent rendering is not printable.
If you send us a file with integrated colors fluorescents, we'll print with the closest approximation. The same applies to any specific colors (gold, silver, mirror effect...).
White (or similar) substrates
White is never printed on white materials (t-shirts or objects) or on very light materials (such as beige t-shirts from color ).
For example, white text or graphics on a white or natural T-shirt will not be printed, nor on a mug or flask.
This rule only applies to t-shirts and mugs, because if you order a sweatshirt, totebag or bodysuit, black and white will be printed. You're probably wondering why?
This is simply because we use a different printing technique for these products: DTF (Direct To Film), whereas for T-shirts we use DTG (Direct To Garment) and for objects (mugs and flasks) we use sublimation.
Black on black
For reasons of rendering and thickness of the visual, please note that the black color will never be printed on a black t-shirt: the textile's color will replace the ink.
Image quality
The higher the resolution of your image, the more detailed your product.
As far as the dimensions of your visuals are concerned, be sure to send images at least 2000 pixels wide (and 5000 pixels maximum), in 150 DPI : the rendering will be top-notch.
However, even if the printers used enable to render your visuals with the utmost precision, textiles are less defined than a sheet of paper: micro-details may not appear properly, so bear this in mind before sending your visuals.
The ultimate rules for beautiful printing of your designs:
Some surfaces will reflect the image of certain colors... And others won't! Otherwise, it would be too simple.
The screens reflect colors belonging to the RGB profile (red, green, blue). All the colors we see are mixtures of these three shades. Printed media, on the other hand, have their own colorimetric profile, CMYK (cyan, magenta, yellow and black).
Contrary to appearances, the RGB profile returned by screens is broader than CMYK. It includes, for example, colors fluorescents. Unfortunately, these colors, like all those not included in CMYK, will not be printable... And there's nothing you can do about it: if you try to print them, the result will be dull and hardly comparable to the original.
Contrast, another decisive criterion for the overall quality of your custom product! It's the degree of difference between the light and dark elements of a set.
So, respecting the contrast between your choice of product and your creation means not trying out monochrome concepts of black print (or a shade too dark) on black textile or, on the contrary, white (or color too light) on a white substrate. It's original, all right, but if it's rare, it may be because it's simply not suitable...
If you'd like to check this aspect of your design, there are online tools for comparing the contrast of a color with its background, like this one or this other one.They're initially designed for web use, but they'll give you an idea of the contrast you're looking for!
https://app.contrast-finder.org/?lang=fr
How do I know if my design contains semi-transparent elements?
Add a colored layer (gray, for example) to your graphics tool and drag it under your visual. If red is visible through certain zones, it's because it contains semi-transparency. Similarly, if you can see the grid appearing in certain areas, the visual contains semi-transparency.
If you insist on a transparent effect, we recommend half-toning.
🔥 IMPORTANT: Note that on white t-shirts, the white of your visual is never printed.
So you can't send an all-white logo on a white product: nothing will be printed. Similarly, on a black T-shirt (black only), the black of your visual will not be printed: these are the only two exceptions, in which case the textile replaces the color. Finally, avoid micro-details: small dots, fine lines, small characters of only a few millimeters may not be printed correctly. Even if the printers enable us to reproduce your visuals very precisely, textiles are less defined than a sheet of paper: these micro-details may therefore not appear properly, so bear this in mind before sending your visuals.
1. Ordering process and production times
When an order reaches us, it has a pending status, the order is set to ''Your order is being processed'' (or "in progress"). You will be able to make the following changes to it: cancellation and change of customer details, within a maximum of 24 hours before going into production.
Boost Wellbeing online store cannot replace or refund incorrect orders if they were printed according to the details received at the time of ordering.
If you wish to cancel an order, you must act before this change of state.
Due to the bespoke nature of the products we sell, all cancellations must be made within 24 hours of the order being placed and therefore before production begins. After this time, your order will have gone into production and cannot be changed, cancelled or refunded under any circumstances.
The turnaround time for an order is 2 to 6 working days. A working day starts at 8am and ends at 5pm, Monday to Friday. Public holidays are not included in the working days.
This time frame should not be considered as a guarantee of production times and should be considered as an average estimate. No compensation will be offered for orders that are not included in this estimate.
Similarly, in the event of force majeure (epidemic, national incident, natural disaster, transport strike, stock shortage beyond our control, etc.) we cannot guarantee a specific delivery time, and no compensation will be offered in this type of situation for which we cannot be held responsible.
2. Monitoring of orders
In order to track the status of your orders, you must visit the orders management space of the Boost Wellbeing online store. There you will find details of orders and the invoices corresponding to the services provided by Boost Wellbeing online store on your behalf.
Delivery is made by the French Post Office (relayed by the local post offices in each country) or by an external carrier depending on requirements.
A. Delivery times
The order will be delivered to the carrier on average of 3 and 8 working days from receipt of payment, except in cases of force majeure (estimated and non-contractual time).
The average delivery time is, from the day of dispatch, 3 to 9 days for delivery in France; 7 to 14 days for delivery to the European Union and other countries bordering France; 6 to 18 days for delivery to a country outside the European Union.
Boost Wellbeing online store makes it clear that the delivery times indicated are indicative, estimated and non-contractual: Boost Wellbeing online store cannot be held responsible for late delivery.
B. Means of delivery
Delivery is made by the French Post Office or by another carrier, depending on the requirements and type of parcel (volume, destination, etc.). orders will be dispatched with a tracking number which the user can access via the platform, except for special constraints (some countries do not allow tracked shipping).
C. Liability and issues
Boost Wellbeing online store cannot be held responsible for a delivery time that is not respected by the carrier, regardless of the reasons. Please contact us within 10 working days after the order has been dispatched if the package has not arrived to the shipping address. In the event of force majeure such as flooding, fire, disturbances, pandemic, total or partial strike, in particular of the postal services and means of transport, Boost Wellbeing online store cannot be held responsible for the non-execution of the order.
If an order is not delivered or is delayed due to incorrect addressing (incorrect address, country or telephone number, etc.), the customer is responsible for this and Boost Wellbeing online store cannot be held responsible for delays or non-delivery.
The shipping address indicated on the packages is the user's own address. The customer will be asked to provide an accurate address. Any returns of parcels due to lack of address or access will automatically be made to the customer.
D. Delivery rates
The delivery rates to the user are available on the website at this address. These delivery rates vary according to the type of product shipped, the number of items contained in an order and the country of delivery.
E. Customs fees
Packages sent outside the European Union may be subject to customs fees depending on the country of destination. These charges are calculated differently for each destination depending on the value and type of product. These charges are to be paid by the end customer, the recipient of the package. Under no circumstances shall Boost Wellbeing online store be responsible for these costs.
F. Worldwide Delivery
We deliver almost everywhere.
It's like that, we're not afraid: we have no limits to make ourselves known all over the world.
Only a few destinations are undeliverable (due to government restrictions or inability to ship): Afghanistan, Cuba, Crimea, Iran, Libya, Sudan, Syria and North Korea. In addition, regular difficulties have led us to remove the following destinations from the list of possible shipping countries: Saudi Arabia, Egypt and the United Arab Emirates. We aim to update this list as frequently as possible.
When an order is placed in our online store, we automatically receive and process it.
The shipping costs you will be charged in addition to the product(s) are calculated according to the total number of items in your order.
We work with just-in-time delivery and ship worldwide.
In order to facilitate calculations and offer a fairer price regardless of product destination, new modes of transport have been added to ensure faster delivery.
We hope that the world grid will soon be subject to a global reduction in fares: many countries (US, Canada, Japan, Australia etc...) are now imposing an excessively costly air surcharge - temporary, over which we have no means of action.
All products are shipped with tracking: each parcel has its own tracking number, whatever the destination.
Lower rates to the European Union, combined with systematically tracked delivery, open the door to worldwide shipping.
The calculation method is as follows:
Each product always has 2 delivery rates: 1st product and additional product
If your order contains only one product, the delivery rate is that of the 1st product.
If your order contains several products, we use the "1st product" rate for the product with the highest "1st product" rate, then add the "additional product" rate for each additional product.
Please note that all prices are now quoted exclusive of VAT: VAT will be applied according to your location and legal status.
Example:
For a single mug sent to France, the price will be €4.80 (first product).
For a mug + 1 t-shirt + 1 pouch, the price will be 4.80 € (first product) + 1 € (additional product t-shirt grid) + 0.80 € (additional product pouch grid).
💡 Please bear in mind that activating tracking can take up to 48 hours (in working days) after the order has been shipped.
Please note that tracking can sometimes be inaccurate:your parcels may already be in the mailbox, whereas tracking indicates that the parcel has just been picked up.
A little tip: if you are unable to track an order at destination via the French post office's website, please enter the tracking number received on the post office's tracking website for the country of destination (Bpost for an order delivered in Belgium, Deutsche Post for an order delivered in Germany, etc.).
Please contact us only if your parcel was shipped more than 14 days ago.
If your order is shown as shipped in your Boost Wellbeing online store dashboard but your tracking number is not added to your customer dashboard, this may be for 2 reasons:
Package marked "delivered" not received
The carrier's tracking system indicates that the package has been delivered to the addressee, but the customer has not received it:
Boost Wellbeing online store does not cover the shipment of a new parcel due to errors made by the carrier or due to errors made the customer like: misspelling of customer's delivery address, or the lack of the customer's mailbox number, or the lack of the client's address updating.
If the package is marked "delivered", no recourse is possible.
In many cases, the parcel will have been dropped off at a neighbor's house, or the customer does not have a standard post office box. In this case, we recommend the customers to go to the nearest post office with their tracking number(s) and proof of identity to collect their order.
If the letterbox is not standardized, or if the parcel cannot be deposited there (because it contains too many products), the postman/deliveryman may also drop it off at the post office.
The best in the world, of course: La Poste (France).
LaPoste(France) is a "green" carrier as it is recognized and often awarded for being the world's 1st most carbon-neutral postal operator.
Not only eco-responsible, La Poste is also able today to cover not only the whole of France, but also most of Europe and the rest of the world, thanks to a network of European partners such as DPD, Bpost, Deutsche Post and Swiss Post, and international partners like USPS and Australia Post.
We can now deliver anywhere in the world, without any difficulty.
Happiness Guarantee 🤗🌻🎁🌺🙂
If you are not happy with your order(size, pattern...) contact us and we'll fix it, reprint it or refund it.
If there is a manufacturing error during printing (printing error, sizing error on our part...) or if an item is damaged during shipping, we ask you to provide us with a photo of the damaged product in question, a description of the problem and the order number. If the photo is not significant enough, we will ask you to return the product. Once we have received this information from you, and once we have identified a clear quality problem, the product will be reprinted and send a new product to you at no extra charge.
HIGHLY IMPORTANT: if your parcel shows obvious signs of transport damage, you should refuse delivery and inform us immediately.
Please note that all complaints about product quality must be reported within 14 days of purchase to be eligible for a possible reprint: we will ask you to provide us with concrete evidence of the defect. If it turns out that the error is real (and not due to mishandling by the end customer), we will proceed with a new shipment of the product.
Furthermore, in certain cases (visual problems, incorrect addressing, etc.) we may need to contact you to inform you of the problem in question so that we can find a solution. If you do not reply within 14 days, the order will be cancelled, without any refund from us.
At Boost Wellbeing online store, we understand the importance of privacy and are committed to protecting the data of our customers and business partners. This section of our privacy policy explains how we handle and protect business data and e-mail communications.
1. Information gathering
We collect business information when you place an order on our online store. This information may include, but is not limited to, your full name, company name(if applicable), address, telephone number, e-mail address and payment information.
2. Information usage
The information we collect is used for :
3. Information sharing
We do not sell, rent or share your business information with third parties for marketing purposes without your explicit consent. We may share your information with third-party service providers who assist us in providing our services, subject to strict confidentiality obligations.
4. E-mail security
We know that e-mail communications are a vital part of online business: we strive to protect the confidentiality and integrity of e-mails sent and received by our system by using encryption technologies and maintaining rigorous security measures.
We may update this privacy policy to reflect changes in our practices. If we make significant changes, we will notify you by e-mail or via our website before the changes take effect.